FAQs
1️⃣ When will my order ship?
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once shipped, you’ll receive a confirmation email with your tracking details.
2️⃣ How long does delivery take?
Standard shipping within the United States usually takes 3–7 business days, depending on your location.
3️⃣ Do you offer free shipping?
Yes! We offer free shipping on eligible orders over [insert your threshold, e.g., $50].
4️⃣ Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at oviatesh@outlook.fr or call us at +1 (234) 765-3409. We’ll do our best to help if your order hasn’t been shipped yet.
5️⃣ How can I track my order?
You can track your order easily — no app or link needed. Just email us your order number and name to oviatesh@outlook.fr, or call us, and we’ll send you an update within 24–48 hours.
6️⃣ What is your return policy?
We accept returns within 30 days of delivery. Returns are free, with no restocking fee. Please note that final sale items cannot be returned. See our full Return & Refund Policy.
7️⃣ How do I start a return?
Email us at oviatesh@outlook.fr or call us at +1 (234) 765-3409 with your order number and reason for return. We’ll send you a free return shipping label and instructions.
8️⃣ Do you ship internationally?
Currently, we only ship within the United States.
9️⃣ How can I contact you?
You can reach us by:
📧 Email: oviatesh@outlook.fr
📞 Phone: +1 (234) 765-3409
📍 Address: 493-425 Empire Blvd, Brooklyn, New York 11225, United States